GDPR Privacy Notice
Introduction
At Central Pest, we are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR). This notice outlines the types of personal data we collect, how we process it, and your rights concerning your data.
- Data Controller Information
Budapest Attraction Ltd.
Address: Rákóczi utca 33. Nyírpazony, 4531, Hungary
Contact Email: info@centralpest.hu
Contact Number: +36705411898 - Personal Data We Collect and Process
We collect and process the following types of personal data:
- Booking Information: Name, contact details (email, phone), and payment information to process your booking and manage our customer service.
- Technical Data: When you access our website, we may collect your IP address, browser type, and usage data to improve website functionality.
- Video and Audio Surveillance: We use video and audio recording equipment in our escape rooms for monitoring purposes, to ensure the safety of participants, and to assist in managing the experience.
- Purpose and Legal Basis for Data Processing
- Booking Management and Customer Service: To fulfill your booking and provide customer service (legal basis: contract performance).
- Safety and Experience Monitoring: We record video and audio during your escape room experience for safety, quality control, and assistance purposes (legal basis: legitimate interest).
- Data Analytics: To improve our website and services, we collect limited technical information (legal basis: legitimate interest).
- Data Retention Period
- Video and Audio Recordings: Recordings are retained for a period of 30 days following your visit and are deleted automatically after this period, unless we are required to retain them for legal reasons.
- Booking and Customer Data: Retained for the duration necessary to fulfill our contract with you and for any legal, accounting, or reporting obligations (usually up to 7 years, depending on local laws).
- Data Sharing and Disclosure
We do not share your personal data with third parties except:
- With service providers who assist us in processing bookings and payments, who are contractually obligated to protect your data.
- When required by law or to protect our rights and the rights of others.
- Data Security
We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. - Your Rights Under GDPR
Under the GDPR, you have certain rights regarding your personal data:
- Access: You have the right to request access to your data.
- Rectification: You can request corrections to your personal data if it is inaccurate or incomplete.
- Erasure: You may request the deletion of your data, subject to certain conditions.
- Objection and Restriction: You may object to or request a restriction on our processing of your data.
- Data Portability: You have the right to request that we transfer your data to another service provider in a structured, commonly used format.
If you wish to exercise any of these rights, please contact us at info@centralpest.hu. We may require proof of identity to ensure your request is secure.
- Policy Updates
We may update this Privacy Notice as needed to comply with changes in the law or our practices. Please review this notice periodically to stay informed of any changes.
Contact Us
For questions or concerns regarding this GDPR Privacy Notice or our data practices, please contact us at info@centralpest.hu or +36705411898.